DKV automates nursing care insurance claims processes with in|sure Health Claims
DKV, the ERGO Group's health insurer, has decided to start using adesso Group's in|sure Health Claims. The claims management system from adesso insurance solutions GmbH will allow DKV to optimise its nursing care insurance billing processes. In cooperation with consultants from adesso insurance solutions, DKV has already begun integrating in|sure Health Claims into its existing IT environment. Among other things, the software will be connected to DKV's systems for the digital entry of incoming invoices and integrated into its workflow, payment and printing systems. DKV will also be connected online to MEDICPROOF, the medical, dental and caregiving consultancy and assessment service for private health insurers.
The use of in|sure Health Claims will allow DKV to provide extensive digital support for the extremely complex billing process associated with caregiving. The software solution from adesso insurance solutions also enables the automated processing of services provided by private health insurers under compulsory care plans. DKV aims to use the claims management system to optimise its billing processes and achieve significant automation of material processes.
"We decided to go with in|sure Health Claims following a strict selection process because the solution won us over in terms of technology and industry-specific expertise," says Dr Clemens Muth, Chairman of the Board of Management of DKV. "The software covers all of our billing processes and is a match for the ERGO Group's IT strategy, since it is consistently geared, in terms of architecture, towards automation."
Attracting DKV, one of the largest German private health insurers, is the latest success in adesso Group's efforts to market its in|sure product family. With its advanced platform and flexible product modelling, the in|sure Health industry solution for private health insurers has already won over four clients. The software is scheduled to enter into full use at DKV in 2019.
For over 90 years, DKV has been a pioneer in the industry with needs-orientated and innovative products. The health specialist provides comprehensive health and nursing care insurance coverage, as well as health care services to customers in private and state health insurance, and organises high-quality medical care. In 2017, the company recorded a premium income of EUR 4.85 billion. DKV is the health insurance specialist of the ERGO Group and thus part of Munich Re, one of the world's leading reinsurers and risk carriers. More at www.dkv.com
adesso insurance solutions GmbH houses the adesso Group's own product portfolio for the insurance market and develops software and services for handling technical business processes on behalf of customers. The company offers compatible standard software products for inventory and claims management, to include all insurance segments, on the in|sure platform and is responsible for their integration into customers' application landscapes. Apart from the core applications for private health, composite and life insurers, the portfolio offers a partner management application (in|sure Partner), a product modeling application (in|sure Product Manager) and a system for software-supported migration (insure|MIGSuite).
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